Get in Touch with Montvail
Have a question or just want to say hello? Check the answers below, or send us a message and we will get back to you.
Before reaching out, take a look below for quick answers to the questions we hear most.
Frequently Asked Questions
How does the 1+1 offer work?
Add two watches to your cart and one becomes free automatically at checkout. There is no code to enter.
How long does shipping take?
Delivery usually takes 5 to 17 business days, depending on where you are.
For full details, see our Shipping Policy.
Are the watches authentic?
Yes. Every watch is carefully selected from trusted makers, so you get genuine quality in every piece.
How do I track my order?
Once your order ships, you will receive a tracking number by email so you can follow it to your door.
Can I return my order?
Yes. We offer a 14-day return policy. See our Refund Policy for the details.
Contact Our Support Team
Need a hand with an order, shipping or a general enquiry? Fill out the form below and our team will get back to you as soon as we can.
Contact form
Prefer to Reach Us Directly?
Email: info@montvail.com or info@montvail.in
Hours: Monday to Friday, 9am to 6pm (GMT)
